Privacy Policy

Effective Date: August 26, 2026

1. Introduction

Build it Brothers LLC ("we," "our," or "us") operates the website www.build-bros.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a lead form, or engage our custom home organization services.

2. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about our services or purchasing our custom closets and cabinetry.

  • Personal Information: Name, email address, phone number, city.

  • Project Details: Information regarding your home layout, 3D design specifications, and installation requirements.

  • Automated Data: IP addresses, browser types, device information, and interaction metrics collected automatically via cookies and tracking tags when you visit our site.

3. Third-Party Data Sharing & Advertising

We share customer data with third parties to perform services on our behalf. To optimize our marketing and ensure our advertising reaches the correct local demographics, we utilize Google Ads.

  • Enhanced Conversions & Customer Match: When you submit a lead form, we securely share your hashed (encrypted) personal data—such as your email address and phone number—with Google.

  • Purpose of Sharing: Google acts as a processor of this data to match it against active Google accounts. This is used strictly for conversion measurement, creating conversion-based customer lists, and delivering personalized advertisements across Google's network.

  • Compliance: This data sharing complies with Google’s Customer Match policies and Data Processing Terms. Your uploaded data files will only be used to match your customers to Google accounts and ensure compliance with Google's policies.

4. How We Use Your Information

Aside from marketing optimizations, your information is used to:

  • Schedule and conduct on-site consultations and 3D design reviews.

  • Deliver project proposals, invoices, and updates.

  • Provide ongoing warranty and customer support.

  • Process payments and manage financial transactions.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and Google Ads tracking tags to collect information about your browsing behavior. These tools help us analyze website traffic and measure the effectiveness of our advertising campaigns.

6. Your Rights & Opt-Out Options

You have the right to control how your data is used for advertising.

  • Google Ad Settings: You can opt out of Google's personalized advertising by visiting the Google Ad Settings page.

  • Cookie Preferences: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

  • Direct Contact: You may contact us at any time to request the deletion of your personal information from our active lead pipelines or marketing databases.

7. Data Security

We implement standard administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Contact Us

If you have questions or comments about this Privacy Policy, your data protection rights, or our advertising practices, please contact us at:

Build it Brothers LLC Email: contact@build-bros.com Phone: ‪(336) 310-9483‬ Service Area: Greensboro, Winston-Salem, and the surrounding Triad.