Frequently asked questions
General Questions
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We proudly build custom closets across the Piedmont Triad, including: Greensboro • Winston-Salem • High Point • Burlington • Kernersville • Summerfield • Oak Ridge • Clemmons • Jamestown • Stokesdale • Lewisville • Advance • Colfax • & Surrounding Communities
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Closets, cabinets*, garage storage, pantries, entryways, entertainment centers, home offices, wardrobes, and a variety of built-ins. Have an idea for a custom organization solution? Let us bring it to life!
*We do not currently offer kitchen cabinets.
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Yes. We offer 100% free consultations and design services for your prospective project including a 3D preview rendering of your space! Decide you aren’t interested? No problem! There is no obligation. There is nothing holding you back from satisfying your curiosity. Why not take a peek?
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Our 3-Step Process:
1 - Free Consultation
We will meet with you to understand your unique needs and goals and take meticulous measurements of your space to ensure a perfect fit, all for no charge.
No Commitment.
2 - Custom Design
We will create a custom organization solution that addresses your needs and reflects your vision. You'll receive a detailed 3D rendering to visualize your space, which can be adjusted as needed.
You’re in control.
3 - Installation
We will arrive on schedule to assemble and install your closet organizer efficiently and exactly as you designed.
Relax and enjoy.
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Yes. Investing in a custom organization system is more than just a practical upgrade – it's a smart investment that can significantly increase your home's value. Here's why:
Enhanced Functionality: Custom organization solutions maximize every inch of available space, transforming cluttered areas into organized and efficient zones. This improved functionality is a major selling point for potential buyers.
Elevated Aesthetics: Custom organization solutions seamlessly integrate with your home's design, creating a cohesive and polished look. This visual appeal instantly boosts your home's overall aesthetic and perceived value.
Increased Storage Space: By optimizing storage, you effectively expand your home's usable space. Whether it's a custom closet, pantry, or garage system, this added storage is a highly desirable feature for homebuyers.
Improved Perception of Quality: Investing in custom organization signals to potential buyers that your home has been well-maintained and thoughtfully upgraded, contributing to a higher perceived value.
A custom organization system is a valuable addition that not only enhances your everyday living experience but also makes your home more attractive and marketable to future buyers with substantial return on investment.
Pricing & Payment
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Pricing varies greatly depending on the size of the project and the chosen add-ons and accessories. Typically the range per custom closet falls between $1,000 - $8,000.
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We accept all major credit and debit cards, ApplePay, GooglePay and ACH direct debit.
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Yes, we want to make your new custom project as accessible as possible. If you're interested in financing your project, we've partnered with Acorn Finance to offer flexible payment options.
Materials & Design
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Like 95% of professional custom closet companies, we build using high-grade composite panels rather than raw solid wood. While solid wood is great for standalone furniture, it naturally warps, expands with humidity, and is incredibly difficult to warranty for the long, heavy spans required in a custom closet.
To give you the strongest, longest-lasting build, we use 3/4” thick furniture-grade composite board:
Thermally Fused Laminate (TFL): Our panels are custom-cut and consist of a laminate fused to a high-density composite core. Extreme heat and pressure fuse the decorative layers to the core so they actually become a permanent part of the panel itself.
Eco-Friendly & Safe: Our high-density composite panels are CARB 2 compliant and meet LEED green building standards. The substrates are made from wood sourced from certified, recycled, recovered, and/or controlled sources.
Custom Finishes: The durable, decorative laminate layer is available in a wide variety of colors and wood-grain textures to match any aesthetic.
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We offer a variety of colors to complement any home and style.
We offer 9 different colors available for interiors, and 3 different colors available for garage materials.
We offer 4 different hardware finishes, as well as 7 different hardware styles for you to choose from.
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Want to use your own sourced hardware? No problem! We can work with you to install your preferred hardware, even if it’s outside of what we offer.
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Yes! You can see examples of our work here.
We will also bring material and hardware samples with us for your viewing during the free consultation.
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Yes! After the free consultation, we will create a custom organization solution that includes a detailed 3D rendering for you to be able to visualize your space.
Installation & Service
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Yes, we keep it in the family. Your project will be installed by our owner-led team, which consists entirely of us (Ethan & Jerry) and trusted family members. We never outsource your project to random crews or temp agencies. This ensures that the person entering your home treats it with the same care and respect that we do.
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We are currently able to offer installation in as little as 2-3 weeks after order placement. You can have a beautiful new custom organization solution designed and installed in your home in just a few weeks!*
*Holidays may affect order fulfillment speeds
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You will need to clear all your personal items from the space where the installation will be performed.
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Yes, basic removal*, patchwork, disposal, and touch up painting** is included in the installation.
*For special cases of extensive demo work, an extra charge may be added.
**You must source the color matched paint yourself and provide it at the start of the installation day to receive complimentary touch up painting.
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Yes, Build it Brothers offers a Lifetime Guarantee.